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Following our highly successful 2016 report on the future of artificial intelligence in financial services, Baker McKenzie commissioned Thought Leadership Consulting in 2018 to produce an update.

While AI’s potential is huge, much of it is as yet unrealised. Many financial institutions have only begun to scratch the surface of AI functionality as adoption proves more complicated and slower than initial forecasts predicted.

The opportunities and challenges as we edge closer to an AI-centric world are highlighted in Ghosts in the Machine: Revisited, which analyses the findings of a global survey of 355 senior executives from financial institutions and FinTech companies, as well as from in-depths interviews conducted with leading experts in the field.



Project Details

A global survey and report, examining the impact of AI and machine learning on the financial services industry.

  • Baker McKenzie
  • Global
  • November 2018
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